Texas HVAC Insider News

2009 President’s Award Winners Named from Carrier

Carrier South Central would like to congratulate the 2009 President’s Award winners in Texas for their overall quality, leadership and excellence in the heating, ventilation and air conditioning (HVAC) industry. The following dealerships have been awarded the 2009 President’s Award: Colony Air Conditioning & Heating, The Colony Contract Service & Supply, Inc., South Padre Island Grant Air Conditioning, Fort Worth Hightower Service, Inc., Arlington North Texas Heating & Air Conditioning, Argyle P&M Air Conditioning, Houston.

The President’s Award is presented to an elite group of Carrier Factory Authorized Dealers who achieved excellence in product promotions and delivered superior customer satisfaction. These dealerships have been successful in demonstrating technical expertise, while also serving as leaders in promoting the Carrier brand and raising the standard for equipment sales. “This year’s recipients achieved their business goals while delivering exceptional customer value, and successfully positioning the Carrier brand in their respective markets,” said Mike Burcham, general manager, Carrier South Central. “Winning this award means that we are being successful in satisfying our customer’s needs. It’s a reflection of our company-wide effort to make customer satisfaction our top priority and we could not accomplish this without Carrier South Central,” said Mike Maddux, P&M Air Conditioning and Heating.

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“The President’s Award is not based on sales, but on how you run your business. We have always been focused on customer service and to be associated with the people of Carrier South Central helps us deliver the best customer service in the industry,” said Mike Cudmore, Hightower Service, Inc. “I think this is a very prestigious award we are very proud to have won it. It’s an accomplishment that seemed unreachable just a few years ago. I am proud to have my company associated with the Carrier name,” said Rodney Preston, North Texas Heating and Air Conditioning. “It’s an honor for our company and employees to be recognized. Consumers who want top of the line equipment also want a top of the line dealer to do business with. Carrier South Central does a great job providing customer service, product and technical training to help our business,” said Kathy Everett, Colony Air Conditioning & Heating. 

The President’s Award, Carrier’s highest honor for its dealers, is designed to encourage self-analysis and reward dealers who have excelled in customer relations. This award presents the opportunity for recipients to serve as role models, share “best practices” and otherwise offer peer mentoring to help cultivate excellence across the dealer group.

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